FAQs
Community Emergency Notification System (CENS)
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Residents enter their name, address, and up to 2 phone numbers such as cell phone numbers or VoIP phone numbers. Residents can register up to 5 additional contacts to their accounts, such as parents, siblings, and spouses. Landline telephone numbers are automatically / already included in the CENS database and should not be registered.
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Yes. If you enter an address that does not exist you will not be in the database and will not be contacted when CENS is activated.
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No, landline telephones are already "registered" through the 911 system.
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This service is provided to you free of charge by public safety agencies in Lane County. However, please be aware that text message charges may apply depending on your mobile service agreement and service carrier. Contact your mobile service provider for details.
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When alerts are issued, they will be sent as emails, phone calls (voice), and/or or text messages. When you register your telephone number, you will be asked to identify the type of device you are registering. If you register your device as a “cellular telephone” you will receive alerts as both a voice phone call and a text message. Standard messaging rates imposed by your service provider will apply to any text message alerts you receive. If you do not wish to receive text message alerts, please do not register your device as a “cellular telephone;” select one of the other device options that are available. If you register your cell phone as something other than a “cellular telephone,” you will still receive phone call (voice) alerts, but you will not receive text messages.
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Yes. No matter where you are physically located, you will only receive calls for emergencies that affect the address entered into the website. So if you are on vacation in a different state you will still receive a phone call if the address you entered is affected by an emergency.
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You will receive phone calls when CENS is activated and your address is within the geographic area chosen to receive the notification message. CENS will only be activated for emergency purposes such as:
- Emergency evacuations
- Hazardous material leaks
- Missing child alerts
- Natural disaster alerts
- Neighborhood emergency incidents
- Tsunami warnings
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All cellular and VoIP phone subscribers within Lane County who wish to receive CENS Alert Me notifications should register for CENS Alert Me notifications. Registering a mobile device or VoIP telephone to an address will not affect any landline telephones already assigned to that location. To register, go to your public safety agency website.
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No. You will only receive phone calls when CENS is activated and your address is within the geographic notification area chosen. CENS will only be activated for emergency purposes.
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No. All of the information you enter will feed directly into the CENS secure database. This information can only be accessed by system administrators and the data will never be sold or distributed to 3rd parties.
Directory of Terms
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Abuse
There are several different types of abuse of older persons and persons with disabilities including:
- Physical abuse - non-accidental use of force that results in bodily injury, pain, or impairment. This includes, but is not limited to, being slapped, burned, cut, bruised, or improperly physically restrained.
- Abandonment - the desertion or willful forsaking of an elderly person or person with a disability or the withdrawal or neglect of duties and obligations owed a dependent adult by a caretaker or other person.
- Neglect - the failure (whether intentional, careless, or due to inadequate experience, training, or skill) to provide basic care or services when agreed to by legal, contractual, or otherwise assumed responsibility.
- Self-neglect - one’s inability to understand the consequences of his/her actions or inaction that leads or may lead to harm or endangerment to him/herself or another person.
- Sexual abuse - sexual contact with a non-consenting adult or with an adult considered incapable of consenting to a sexual act.
- Financial exploitation - financial abuse is the theft or misuse of an adult's money or personal property by a caregiver or person in a position of trust with an adult.
- Psychological abuse - this is the willful infliction of mental suffering on an adult by a person in a position of trust. Psychological or emotional abuse includes verbal assaults, threats, instilling fear, humiliation, intimidation, or isolation of the individual.
Activities of Daily Living (ADL)
Activities of Daily Living are activities performed during the course of a normal day in an individual’s life. They include eating, dressing, bathing, personal hygiene, mobility, bowel, and bladder control.
Administration on Aging (AoA)
The federal administration unit for aging programs authorized under the Older Americans Act within the U.S. Department of Health and Human Services.
Adult Foster Home (AFH)
Adult Foster Homes are private residences licensed to provide care to 5 or fewer residents. They offer room, board, and personal care in a home-like setting 24 hours a day. Planned activities, transportation, and medication management are available. A wide variety of residents are served in adult foster homes, ranging from those who only need room, board, and minimal personal assistance, to those residents needing full personal care and skilled nursing tasks.
Adult Protective Services (APS)
Adult Protective Services provide abuse investigation, intervention, and protective services to persons who are elderly or have a disability and are in danger due to their inability to care for themselves. The abuse may involve neglect, physical violence, verbal assault, financial exploitation, sexual exploitation, harassment, violation of a person’s rights, or abandonment.
Aging & Disability Resource Center (ADRC)
ADRC is a resource for Oregon families, caregivers, and consumers seeking information about long-term supports and services. The goal of this program is to effectively assist consumers with identifying and accessing a range of home and community-based resources that maintain individual independence.
Americans with Disabilities Act (ADA)
Legislation passed by U.S. Congress in 1990 to prohibit discrimination against people with disabilities and to guarantee them equal access to employment, public services, public accommodations, and telecommunications.
Area Agency on Aging (AAA)
Nationwide, some 660 Area Agencies on Aging (AAA) receive funds from their respective state Agencies on Aging to plan, develop, coordinate, and arrange for services in each Planning and Service Areas (PSA). Oregon has 18 AAAs that allocate program funds, plan, develop, and coordinate systems of supportive in-home and community-based services. Most states divide their PSAs so that programs can be effectively developed and targeted to meet the unique needs of the elderly residing in their area. In rural areas such as Lane County, Senior & Disabled Services (an AAA) serves the needs of elderly people living throughout the county. They also serve persons with disabilities.
Allegations
A claim of a fact by a party in an abuse report, which the party claims to be able to prove. Allegations remain assertions without proof until they can be proved. An alleged abuser is someone who has been accused of abuse but against whom no charges have been proved. An alleged incident is an event that is said to have taken place but has not yet been verified.
Area Plan
The written document prepared by an AAA. It contains detailed statements of proposed AAA and disability goals, objectives, and strategies covering a 4-year planning period. It is required by Oregon Seniors and People with Disabilities under the OAA. Also known as the 4-year plan.
Assisted Living Facility (ALF)
Assisted Living Facilities provide a person with room and board in private apartment settings along with 24-hour supervision. They also offer organized activities, intermittent nursing services, medication management, assistance with dressing and personal hygiene, and behavior management (confusion, wandering). A licensed nurse is available for facility clients. In 2011, there were 15 ALFs in Lane County.
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Bill Payer Program
Part of the Money Management Program where qualified volunteers are matched with clients who need assistance with organizing financial papers, balancing checkbooks, resolving billing disputes, budgeting, reading and understanding bills and financial documents, and writing checks.
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Congregate Meals
Hot meals provided at congregate sites to eligible persons by nutrition service providers under the OAA. Also known as Café 60.
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Disability Advisory Council (DSAC)
A voluntary group of citizens that provides information, guidance, advice, and support to an AA responsible for administering services for adults with disabilities aged 18-64. A DSAC advices on basic policy guidelines for adults with disabilities receiving services in the AAA, reviews and evaluates the effectiveness of the services provided, and advocates for individuals and on issues of importance to the disability community.
Disability Services
A program of LCOG providing Medicaid, public assistance, and SNAP (food stamps) for persons with disabilities who meet state and federal eligibility guidelines.
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Federal Poverty Index
The Federal Poverty index is an income level established by the federal government. Factors considered in setting the income level includes: family size, sex of the head of household, and number of children under 18 in the household.
Food Insecurity
Refers to the lack of access to enough food to fully meet basic needs at all times due to lack of financial resources.
Funding By Type
Title III
The OAA title providing grants for state and community services.Title III-B
Supportive Services funded under the OAA. Services include transportation, outreach, homemaker, chore, telephone reassurance and legal aid.Title III-C-1
Congregate Meals funded under the OAA.Title III-C-2
Home-delivered meals funding under the OAA; also known as Meals on Wheels.Title III-D
Health Promotion and Disease Prevention funding under the OAA. Programs are designed to manage chronic diseases and increase healthier lifestyles.Title III-E
National Family Caregiver Services Program under the OAA. Program provides funds to services that included information to caregivers about available services, caregiver training, respite care and a limited amount of supplemental services.Title VII-B
Elder abuse prevention under the OAA. State grants for "vulnerable elder rights protection" programs. This can be done through a variety of activities including providing public education and outreach.Title XIX
The title providing for grants to states for medical assistance; also known as Medicaid.Title XIX Meals
Home-delivered meals provided by nutrition service providers to eligible Medicaid and other entitlement program clients.Title XVIII
The part of the Social Security Act that authorized Medicare. -
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HACSA
The Housing And Community Services Agency of Lane County, commonly known as HACSA, is the public housing authority for the city of Eugene, the City of Springfield, and rural Lane County. HACSA's mission is to make a difference in the quality of affordable housing and related community services.
Home Care Commission Registry
The OHCC Registry and Referral System (RRS) was developed in partnership with the Service Employees International Union (SEIU), Local 503, and the State of Oregon, Department of Human Services (DHS), through Seniors and People with Disabilities (SPD). It is a web-based system that provides access to qualified HCWs to employers, their representatives, and SPD and Area Agency on Aging and Disability (AAAD) staff.
A list matching employers with qualified HCWs; Emergency and respite referrals; and twenty-four hour access.
Home Care Worker (HCW)
Home care workers provide in-home services, including but not limited to housecleaning, shopping, meal preparation, money management, transportation, personal care and medication management. Home care workers are hired directly by the clients. Clients retain the right to hire home care workers of their choice, including family members.
Home Delivered Meals
Meals provided to home-bound seniors and adults with disabilities by AAA-funded nutrition service providers. Also known as Meals on Wheels.
Housing Cost Burden
For renters, housing costs are defined as gross rent, or rent plus basic utilities (electricity, gas, water, and sewage). For homeowners, housing costs include mortgage payments, property taxes, homeowner’s insurance, condo fees, and basic utilities. A person is considered to have a housing cost burden if they pay more than 30% of their gross income on housing. 31%-50% is considered a moderate housing cost burden and over 50% is considered a severe housing cost burden.
Hunger
Hunger is defined as the uneasy or painful sensation caused by lack of food. When we talk about hunger in America, we refer to the ability of people to obtain sufficient food for their household. Some people may find themselves skipping meals or cutting back on the quality or quantity of food they purchase at the stores. This recurring and involuntary lack of access to food can lead to malnutrition over time.
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In-Home Services
In-home services are services provided in the home of a Senior & Disabled Services client by a caregiver. These services may include housekeeping, personal care (bathing and grooming), medication management, meal preparation or home-delivered meals, and behavioral management. A federal waiver allows Oregon Medicaid-eligible residents to receive services in their home, or other home-like settings, rather than in a nursing home.
Instrumental Activities of Daily Living (IADL)
Instrumental Activities of Daily Living (IADL), are those activities which occur during the normal course of an individual’s life. They may include: housekeeping, personal care (bathing and grooming), medication management, meal preparation or home-delivered meals, and behavioral management.
Investigation
To make a systematic examination; especially to conduct an official inquiry.
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Lane Transit District
The Lane Transit District (LTD) is the Lane County community-based mass transit service system. It provides service to the following communities: Coburg, Eugene, Springfield, Mackenzie Bridge, Lowell, Veneta, Cottage Grove and Junction City. LTD also provides specialized transportation to those persons who meet ADA requirements.
Long-Term Care
The provision of medical, social, and personal care services on a recurring or continuing basis to persons with chronic physical or mental disorders. The care may be provided in environments ranging from institutions to private homes. Long-term care services usually include symptomatic treatment, maintenance, and rehabilitation for patients of all age groups.
Low-Income Home Energy Assistance Program (LIHEAP)
A federal program administered by community action agencies to provide assistance paying for energy bills (often utility bills) to low-income persons, including older persons
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Medicaid
The federal medical assistance program for low-income persons authorized by Title XIX of the Social Security Act. Medicaid is a federal-state partnership. It is primarily funded with federal dollars, but states must pay a portion of the cost of services. States administer the Medicaid program within their own borders. Medicaid covers most medical needs including hospitals, doctors, nursing homes and medical supplies. It also covers long-term care, including in-home and community-based care for individuals who would otherwise qualify for nursing home care. Also called Title XIX.
Medicare
The federal medical insurance program authorized by Title XVIII of the Social Security Act. Nearly all persons 65+ years of age, as well as individuals of all ages with disabilities, are eligible for Medicare. The hospital benefit of Part A is mandatory. Part B (doctors and home health care) and Part D (prescription drugs) are voluntary components of the Medicare program.
Median Average
Median average is a value in an ordered set of values below and above which there are an equal number of values. It is a statistical value relating to, or constituting of, the middle value of an ordered set of values (or the average of the middle two in an even-numbered set). For example, the median value of 2 5, 9, 15, and 100 is 9.
Mean (Average) Income
Mean (average) income is the amount obtained by dividing the total aggregate income of a group by the number of units in that group. The means for households, families, and unrelated individuals are based on all households, families, and unrelated individuals, respectively. The means (averages) for people are based on people 15 years old and over with income.
Median Income
Median income is the amount that divides the income distribution into two equal groups: half with incomes above the median, half with incomes below the median. The medians for households, families, and unrelated individuals are based on all households, families, and unrelated individuals, respectively. The medians for people are based on people 15 years old and over with income.
Money Management Program
This program offers daily money management service to help low-income older or disabled people who have difficulty budgeting, paying routine bills, and keeping track of financial matters.
Multi-Disciplinary Team (MDT)
A team of providers that meet to create a coordinated system of services regarding dealing with adult abuse. Participants on the MDT team include local and state police departments, District Attorney, hospitals, EMTs, Senior & Disabled Services, Lane County Mental Health, and Developmental Disability Services.
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National Aging Program Information System (NAPIS)
NAPIS is the federally mandated data collection system established to collect information on participants of Older Americans Act-funded programs.
Nursing Facility (NF)
A licensed establishment with permanent facilities that include inpatient beds and medical services, including nursing services but excluding surgical procedures; and the establishment provides care and treatment for 2 or more unrelated residents. In this definition, nursing facility includes the terms "skilled nursing facility" and "intermediate care facility," but such definition shall not be construed to include facilities licensed and operated pursuant to any Oregon Revised Statute other than ORS 441.020(2).
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Older Americans Act Funding
Older Americans Act funding is federal funding authorized by the Older Americans Act and approved by Congress which provides assistance with the development of new or improved programs benefiting older persons (age 60+), or in some cases, their caregivers. The allocations are provided though grants to each state for community planning and services.
Ombudsman
The state’s long-term care ombudsman, or an individual designee appointed by the ombudsman to serve as a representative of the Ombudsman Program in order to investigate and resolve complaints on behalf of residents of licensed long-term care facilities.
Oregon Health Plan (OHP)
The Oregon Health Plan program provides community-based and nursing facility care for persons in Oregon who meet eligibility standard. In 2006, the financial resources requirement was $2,000 or less and a monthly income of less than $817 per individual, or $1,100 per couple. Seniors with Medicare benefits are not eligible for the OHP, unless they are receiving Medicaid services through Senior & Disabled Services.
Oregon Project Independence (OPI)
Oregon Project Independence is a program that provides limited in-home services to people age 60 and over needing help in order to remain in their own home. Some OPI services are also available to adults (over 18 years in age) with dementia. OPI is a program created and funded by the Oregon State Legislature. The goal of OPI is to promote quality of life and independence for persons by preventing inappropriate or premature institutionalization.
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Per Capita Income
Per capita income is the average income computed for every man, woman, and child in a particular group. The Census Bureau derived per capita income by dividing the total income of a particular group by the total population in that group (excluding patients or inmates in institutional quarters).
Persons with Disabilities
For the purposes of this needs assessment, persons with disabilities are limited as persons between the ages of 18 and 64. This population qualifies for Senior & Disabled Services services if their disability is attributed to mental, physical impairment, or a combination of mental and physical impairments that results in substantial life functional limitations.
Poverty
Following the Office of Management and Budget's (OMB's) Directive 14, the Census Bureau uses a set of money income thresholds that vary by family size and composition to detect who is poor. If a family's total income is less than that family's threshold, then that family, and every individual in it, is considered poor. The poverty thresholds do not vary geographically, but they are updated annually for inflation with the Consumer Price Index (CPI-U). The official poverty definition calculates income before taxes and excludes capital gains and non-cash benefits (such as public housing, Medicaid, and food stamps).
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Representative Payee
A representative payee is an individual or organization that receives Social Security and/or Supplemental Security Income (SSI) payments for a beneficiary who cannot manage or direct the management of his or her money. People who need help from a representative payee typically have limited cognitive or mental impairments and their physician has provided documentation to the federal benefit payer that supports the need for a representative payee. Representative payees are responsible for ensuring that the individuals basic needs of housing, food, medical and clothing are met before using federal funds for recreation, entertainment, savings, or other expenses.
Residential Care Facility (RCF)
Residential care facility refers to licensed residential sites which provide: room and board, 24 hour supervision, medication management, organized activities and assistance with personal care. As of the date of this report, there were 31 residential care facilities in Lane County.
Respite
Respite is the provision of short-term, temporary relief to those who are caring for family members who might otherwise require permanent placement in a facility outside the home. Respite programs provide planned short-term and time-limited breaks for families and other unpaid care. The physical, emotional and financial consequences for the family caregiver can be overwhelming without some support, such as respite. Respite provides the much needed temporary break from the often exhausting challenges faced by the family caregiver.
RideSource
RideSource is a transportation agency that provides curb-to-curb service for ambulatory and wheelchair clients unable to ride Lane Transit District’s fixed route service. Door-to-door service is available by special request. If a rider needs assistance beyond door-through-door service, an attendant is normally required. The ride may be from any origin, to any destination, for any purpose in the Eugene-Springfield area. Certification for this program is required.
RideSource Escort Services
RideSource Escort Services include door-through-door assistance. Volunteer drivers use their own automobiles to escort persons to medical appointments. Persons using Escort must be over age 60, ambulatory, living in their own homes, and without other transportation options. In the Eugene-Springfield areas, Escort can only be used for medical appointments. In rural areas, Escort can be used for nutritional and essential services as well as medical appointments. Certification for this program is required.
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Sampling
Sampling refers to a set of individual units drawn from a definable population, and generally a small proportion of the overall population. This set of units is then analyzed for some type of inference representative of the sample. The number of surveyed units for which observations are considered can be less than the total number in the universe population.
Section 8
A rental subsidy through the U.S. Department of Housing and Urban Development, generally operated through housing authorities at the local level. The Housing Choice Voucher Program provides "tenant-based" rental assistance, so an assisted tenant can move with assistance from one unit of at least minimum housing quality to another. Section 8 also authorizes a variety of "project-based" rental assistance programs, under which the owner reserves some or all of the units in a building for low-income tenants, in return for a Federal government guarantee to make up the difference between the tenant's contribution and the rent specified in the owner's contract with the government. A tenant who leaves a subsidized project will lose access to the project-based subsidy.
Senior Citizens / Seniors
"Senior" or "Senior Citizens" for the purpose of this needs assessment refers to persons who are served by an Area Agency on Aging agency and/or by the Senior & Disabled Services Division, who are 60 years of age or older. Depending on the specific program qualifications, this definition might be limited to persons over the age of 65.
Senior Connections
The program serves seniors age 60 and over and provides information, assistance with transportation, shopping and errands, as well as, certification of the Meals on Wheels and RideSource programs
Senior Meals Program
The programs provide nutritionally balanced meals to persons over the age of 60 and their spouses. The meal is provided either in a dining room setting or delivered to home-bound adults or adults with disabilities who meet eligibility criteria.
Senior Services Advisory Council (SSAC)
A voluntary group of citizens that provides information, guidance, advice and support to an AAA on matters relating to older persons. It assists in planning, developing, coordinating and administering services to seniors in the AAA’s service area.
Social Determinants of Health
The social determinants of health are the conditions in which people are born, grow, live, work and age, including the health system. These circumstances are shaped by the distribution of money, power and resources at global, national and local levels, which are themselves influenced by policy choices. The social determinants of health are mostly responsible for health inequities - the unfair and avoidable differences in health status seen between the wealthy and the poor.
Social Gradient
Reflects an individual's or population group's position in society and different access to and security of resources such as education, employment and housing, as well as different levels of participation in civic society and control over life.
Social Security Disability Insurance (SSDI)
The Social Security Act insurance benefit for individuals with disabilities. SSDI is social insurance and is based on premiums paid into the Social Security system during a person’s working career. No medical assistance is associated with this benefit. After receiving two years of disability benefits, the individual may also receive Medicare benefits in the same way seniors receive them.
State Unit on Aging (SUA)
The administrative entity at the state level responsible for planning and administering OAA services within the state.
Substantiated Report
The definition of a "Substantiated Report" is a report which is determined by the investigator who conducted the investigation, based upon evidence that makes it more likely than not that abuse or neglect, as defined, occurred.
Supplemental Nutrition Assistance Program (SNAP)
Formerly known as Food Stamps Program. SNAP is the largest domestic food and nutrition assistance program for low-income Americans. Program benefits are targeted to those most in need. To receive benefits, households must qualify based on their income, expenses, and assets. Households with lower income receive higher benefits up to a specified maximum.
Supplemental Security Income (SSI)
Authorized by an amendment to Title XVI to the Social Security Act. SSI was implemented in 1973. It provides a basic level of cash assistance, as well as medical assistance to low-income older persons and persons with disabilities.
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Title III
The OAA title providing grants for state and community services.
Title III-B
Supportive Services funded under the OAA. Services include transportation, outreach, homemaker, chore, telephone reassurance and legal aid.
Title III-C-1
Congregate Meals funded under the OAA.
Title III-C-2
Home-delivered meals funding under the OAA; also known as Meals on Wheels.
Title III-D
Health Promotion and Disease Prevention funding under the OAA. Programs are designed to manage chronic diseases and increase healthier lifestyles.
Title III-E
National Family Caregiver Services Program under the OAA. Program provides funds to services that included information to caregivers about available services, caregiver training, respite care, and a limited amount of supplemental services.
Title VII-B
Elder abuse prevention under the OAA. State grants for "vulnerable elder rights protection" programs. This can be done through a variety of activities including providing public education and outreach.
Title XIX
The title providing for grants to states for medical assistance; also known as Medicaid.
Title XIX Meals
Home-delivered meals provided by nutrition service providers to eligible Medicaid and other entitlement program clients.
Title XVIII
The part of the Social Security Act that authorized Medicare.
Triple Aim
An initiative designed to help health care organizations improve the health of a population and patients’ experience of care (including quality, access, and reliability) while lowering - or at least reducing the rate of increase in - the per capita cost of care. Goals include: improve the health of the population; enhance the patient experience of care (including quality, access and reliability); and reduce, or at least control, the per capital cost of care.
Type B2 transfer agency
"Type B Area Agency on Aging" refers to a public agency within a planning and service area designated under Section 305 of the Older Americans Act which has responsibility for local administration of division programs. Type B Area Agencies on Aging serve both seniors and persons with disabilities.
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United States Census Bureau
The United States Census Bureau is the governmental office mandated by the United States Congress to survey and report changes in the national population. The Census Bureau's primary mission is "to be the preeminent collector and provider of timely, relevant, and quality data about the people and economy of the United States" (US Census Bureau).
Universal Design
A broad-spectrum of ideas meant to produce buildings, products and environments that are inherently accessible to both people without disabilities and people with disabilities. It emerged from slightly earlier barrier-free concepts, the broader accessibility movement and adaptive and assistive technology and also seeks to blend aesthetics into these core considerations. As life expectancy rises and modern medicine increases the survival rate of those with significant injuries, illnesses, and birth defects, there is a growing interest in universal design. There are many industries in which universal design is having strong market penetration but there are many others in which it has not yet been adopted to any great extent. Universal design is also being applied to the design of technology, instruction, services, and other products and environments. Curb cuts or sidewalk ramps, essential for people in wheelchairs but also used by all, are a common example.
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LGPS CPI
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The Consumer Price Index (CPI) is a measure of the average change overtime in the prices paid by urban consumers for a market basket of consumer goods and services (U.S. Bureau of Labor Statistics).
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CPI is a very important economic indicator that should inform your cost-of-living adjustments to retirement benefits, union packages, salary and wage increases.
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The CPI numbers are released mid-month, and LGPS will update this page when they are published. These figures are reported by the Bureau of Labor Statistics. You can hear the current figures anytime by calling (202) 691-6994.
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The CPI-U is the newer index, reflecting the buying habits of all urban households. The CPI-W is the revision of the “old CPI,” reflecting the buying habits of urban wage earners and clerical workers.
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The West Size Class B/C is the CPI based on cities with populations of less than 2,500,000 in 13 Western states (as of February 1, 2018). The Pacific Size Class B/C is a division of the West Region including cities in CA, OR, WA, AK & HI.
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Email us at asklgps@lcog.org anytime for more questions regarding this or any other human resources or labor relations related issues.
LGPS Services
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- Classification & Compensation Studies
- Job Analysis
- Job Description
- Executive Recruitment
- Investigations
- Background Checks, Pre-Hire
- Performance Management
- Policy and Process Development
- Interim Management Appointments
- New Supervisor Training
- Employee Handbook Reviews
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- Legal Advice on all Labor Issues in Oregon Public Employment
- Contract Interpretation, Negotiation and Bargaining
- Defense of Unfair Labor Practice Complaints and Union Grievances
- Labor Dispute Resolution/Mediation/Arbitration
- Guidance of Discipline/Discharge Assessments and Due Process
- Labor Relations Training for Supervisors
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- Financial Review / Assessment
- Interim Manager Appointments
- Policy and Process Development
- Training
- Budget Preparation
Meals on Wheels
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Meals on Wheels is more than just a meal!
- Friendly volunteers deliver a nourishing, freshly prepared noontime meal. Meals are nutritionally balanced to provide 1/3 of the recommended nutrients.
- Volunteers have time for a brief chat and a safety check. Many who live alone, feel more secure knowing that someone is checking on them regularly.
- Frozen meals are available for days we do not deliver or if requested.
- If more help is needed, the Senior Connections Area Coordinator may be able to suggest some options at the time of the home visit.
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In Eugene, Meals on Wheels are delivered by FOOD for Lane County. Donate to Food for Lane County.
Meals on Wheels are delivered by S&DS Meals on Wheels in Springfield, Creswell, Cottage Grove, Florence, Junction City, Oakridge, and Veneta.
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To request Meals on Wheels Service call 541-682-3353, toll free 1-800-441-4038, or TTY 541-682-4567.
Your call will be answered by the Aging and Disability Resource Center whose staff may be able to provide additional service options to help meet your need.
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Funds for S&DS Meals on Wheels in Springfield, Creswell, Cottage Grove, Florence, Junction City, Oakridge and Veneta
are contributed by:- U.S. Department of Health & Human Services
- Older Americans Act
- Nutrition Services Incentive Program
- Medicaid Reimbursements for Meals to Eligible Medicaid Recipients
- Oregon Department of Human Services
- Oregon Project Independence Reimbursements for Meals to Eligible Recipients
- Participant Donations for Their Meals
- Human Services Commission
- City of Eugene, City of Springfield and Lane County
- Charitable Gifts from Our Generous Neighbors
- U.S. Department of Health & Human Services
Medicaid In-Home Services
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Long-term care is a broad term used to describe the continuum of care options and settings for people who need assistance managing their activities of daily living. Long-term care can include help in your home, adult foster care, residential care, assisted living, adult daycare, and nursing home care. Long-term care also includes case-management services. Senior & Disabled Service provides assistance coordinating and arranging for long-term services for seniors and persons with physical disabilities. For clients with developmental disabilities or mental health concerns, please contact Lane County Developmental Disabilities or Lane County Behavioral Health Services.
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Medicaid pays the long-term care costs for eligible, low-income individuals. There are 3 different areas for eligibility determinations:
- Income (300% of SSI for an individual - $2,523 per month)
- Resources ($2,000 in assets)
- Limitations in activities of daily living
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Medicaid covers:
- Hospital services
- Doctors’ services
- Prescription drugs
- Medical equipment and supplies
- Eyeglasses
- Hearing aids
- Dental care
- Mental health services
- Diagnostic tests
- Ambulance services and medical transportation
- The full range of long term care services including in-home assistance and nursing home placements
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No, Medicaid will pay for long-term care as long as you qualify for needing the care, even if this means multiple years of care until death.
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There are several ways that you can inquire about your eligibility for Medicaid services. You may make an inquiry online, by phone, or stop by your local office. Learn more about how to apply.
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If your spouse needs care in a facility, this law lets you protect some of your income and resources. Because of this law, your spouse can become eligible for Medicaid benefits without you becoming impoverished.
Metropolitan Planning Organization
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The federal government is the primary funding source for the Central Lane MPO. Other funding may come from a variety of sources including the state, transit districts, and local governments. Call 541-682-4405 for more information.
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The Central Lane MPO is a forum for cooperative transportation decision making for the Eugene-Springfield metropolitan area and Coburg. The MPO produces plans and programs that focus on the regional aspects of transportation planning. The MPO channels federal funding to local transportation projects and programs through a sound planning process that is comprehensive, cooperative, and continuing.
There are 5 core functions of a Metropolitan Planning Organization:
- Establish a fair and impartial setting for regional decision making
- Evaluate transportation alternatives
- Maintain a long-range transportation plan covering a 20 year planning horizon
- Develop a 4 year Transportation Improvement Program and prioritize projects
- Involve the public.
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A metropolitan planning organization is the local agency designated by federal law to have the lead responsibility for regional transportation planning for areas with a population greater than 50,000. Call 541-682-4405 for more information.
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In 1974, the governor designated Lane Council of Governments as the MPO for the central Lane County area that currently includes the Eugene-Springfield metropolitan area and Coburg. The Central Lane MPO is 1 of approximately 400 across the country, and 1 of 6 in Oregon. Call 541-682-4405 for more information.
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The decision making body is the Metropolitan Policy Committee, which was created by Eugene, Springfield, and Lane County to cooperate on issues of metro-wide importance. The members of the Metropolitan Policy Committee are elected and appointed officials from:
- Coburg
- Eugene
- Lane County
- Lane Transit District
- Oregon Department of Transportation
- Springfield
Search Tips and Tricks
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Yes. The website indexes web pages as well as PDFs, Microsoft Office documents, and text documents.
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No. By default, the search results will show matches for any word within the phrase. In this example, you would receive results for all web pages and documents that contained either the word alarm or the word permit or both.
In order to search on an exact phrase, enclose your search phrase in quotations. The search results for "alarm permit" will show matches for that exact phrase.
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Yes. You can exclude words by using the minus sign (-). In order to find the results of all pages that have alarm in the result but not permit, you would search for alarm -permit.
Senior Connections
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Call 541-682-4038 to contact a worker in your area, or apply online.
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Services are available to all seniors age 60 or older, or their family caregivers. Services are available free of charge, regardless of income.
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- Case Management - development of a care plan
- Referrals to organizations that may provide you with additional services
- Qualify seniors for the Energy Assistance Program - LIHEAP (Rural areas only)
- Arrange for senior Meals on Wheels
- Transportation for medical appointments, shopping. or errands
- Volunteer friendly visitors
- Respite care
- PEARLS in-home counseling program for older adults with moderate depression
SNAP (Food Stamps)
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The offices that administer the program can issue replacement cards. It is usually done in person and photo identification is required.
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Those interested should visit or call one of the offices administering the program. A signed application or request for SNAP benefits that includes the person's address can start the process. An in-person interview is usually required.
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An Oregon Trail Card account is credited with the dollar amount of SNAP benefits that the person or family is entitled to receive. The Oregon Trail Card is used with a Personal Identification Number at a participating merchant to purchase eligible items - mostly food or garden seeds.
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SNAP stands for the Supplemental Nutrition Assistance Program, formerly known as the Food Stamp Program.
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There are many factors that can affect eligibility for the SNAP program. Many low income people can meet the eligibility criteria. For many low-income Oregonians, possessions, property, and bank accounts do not prevent eligibility. Those with interest should apply at the nearest Senior & Disabled Services office.
Volunteer Opportunities
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Would you like to visit with older adults in their homes or over the phone? If so, our Elder Help Program fits the bill. Volunteers spend 4-5 hours a week providing a friendly face by visiting, giving rides, or talking on the phone.
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Senior Meals - Café 60 Dining Rooms would love your assistance 3 hours a week. Hot and nutritious noon-time meals and lively conversation are served in locations across Lane County. Help serve meals in a dining room setting to older neighbors!
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Senior Meals - Meals on Wheels is looking for drivers who can volunteer at least 2 hours per week to deliver a Smile along with hot and frozen meals to older adults all over Lane County.
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Both attorney and non-attorney volunteers are needed to support Senior Law Services. This program, through The Oregon Law Center, offers free legal assistance to those aged 60 and older.
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Becoming a Rural Medical Escort Driver allows you to drive people in rural areas to and from their medical appointments both in their area and Metro Eugene/Springfield.
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Senior Companion Program makes a difference in people’s lives. Visit with older adults and supplement your retirement income at the same time! Senior Companions volunteer 15 hours a week and receive a small stipend.
Income guidelines apply. Offered by “The Successful Aging Institute of Lane Community College”
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The Oregon Money Management Program might be for you! Assist adults who need help managing their finances and paying bills.
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Help people better manage their health through the Health Promotion & Disease Prevention Program. Volunteers complete training and then lead a weekly 2 ½ hour workshop twice a year for six weeks. Get trained in facilitating classes on Living Well with Chronic Conditions, Diabetes, Chronic Pain, Walk with Ease, or Powerful Tools for Caregivers!
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Help rural older adults access energy assistance in the fall/winter months by getting trained as a LIHEAP Application Assistant!
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Earn course credit through the S&DS Academic Internship program. (Available through multiple participating colleges and universities.)
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Senior and Disability Services have several Advisory Councils made of community representatives. If you are interested in providing input and recommendations on S&DS work, learning more about S&DS or just want to be more involved, S&DS periodically recruits community members for the Disability Services Advisory Council and the Senior Services Advisory Council.
